Knowledge Base Visit Qualia

Service

status

There was an error loading the status. Please contact Customer Support.

Qualia API
Qualia Assure
Qualia Clear
Qualia Connect
Qualia Core
Fedex
UPS
Simplifile
Qualia Marketplace
Qualia Shield
Bank Account Verification
Bank Wire Integration
Check Image Upload
ID Verification
Documents
Email
SMS Messaging
Underwriter Integrations
Advocus
Agents National
Alliant
American Eagle
AmTrust
CATIC
Conestoga
Doma
Fidelity Family
First American
FNTI
Impact
Investors
Lighthouse
National Consumer
Old Republic
Pulsar
RATIC
Security Title
Southwest Land
Stewart
Title Resources
Westcor
WFG
Worth National

Legend

  • Operational
  • Service Degradation
  • Outage

All Systems Operational

Qualia API Operational
Qualia Assure Operational
Qualia Clear Operational
Qualia Connect Operational
Qualia Core Operational
FedEx Operational
UPS Operational
Simplifile Operational
Qualia Marketplace Operational
Qualia Shield Operational
Bank Account Verification Operational
Bank Wire Integration Operational
Check Image Upload Operational
ID Verification Operational
Documents Operational
Email Operational
SMS Messaging Operational
Underwriter Integrations Operational
Advocus Operational
Agents National Operational
Alliant Operational
American Eagle Operational
AmTrust Operational
CATIC Operational
Conestoga Operational
Doma Operational
Fidelity Family Operational
First American Operational
FNTI Operational
Impact (coming soon!) Operational
Investors Operational
Lighthouse Operational
National Consumer Operational
Old Republic Operational
Pulsar Operational
RATIC Operational
Security Title Operational
Southwest Land Operational
Stewart Operational
Title Resources Operational
Westcor Operational
WFG Operational
Worth National Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Connect Service Degradation
Resolved - The issues affecting Connect have been fully resolved. Users should now be able to log in and access orders, tasks, documents, and messages without further disruptions. We apologize for any inconvenience this may have caused and appreciate your patience.
Dec 17, 07:01 PST
Identified - The issue affecting Connect has been identified. Our engineering team is currently rolling out a fix to restore full service functionality. We anticipate that access to orders, documents, and messages will be restored shortly. We will continue to monitor the situation and provide confirmation once the update is complete.
Dec 17, 06:54 PST
Investigating - We are currently investigating a service degradation within Connect. Users are experiencing errors when attempting to access orders, which is impacting the ability to open tasks, view documents, or access messages. This issue affects access via both direct login and email links. Our team is actively working to resolve this issue.
Dec 17, 06:36 PST
Dec 16, 2025

No incidents reported.

Dec 15, 2025
Bank Wire Integrations
Resolved - A fix has been implemented to restore outbound wire transfers, and we are monitoring the results. Users should now be able to process wires successfully.

Please note that Positive Pay and Auto Clearing features may continue to experience intermittent delays. These services are expected to catch up automatically once the underlying issue is permanently resolved.
Dec 15, 15:07 PST
Investigating - We are currently investigating an issue with a third-party file transfer service used by several of Qualia's partner banks. This may cause wire transmissions to your bank portal to fail.

To prevent duplicate transactions, we recommend verifying the status of any failed transmission directly within your bank portal before attempting to resend.

We are actively monitoring the situation and will provide updates as more information becomes available.
Dec 15, 08:43 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Issues with FNF Integration
Resolved - The issue affecting the FNF (Fidelity National Financial) integration has been resolved. The temporary disruption has subsided, and users should now be able to use the integration to fetch agents, issue policies, and generate CPLs without issue.

We apologize for any inconvenience this may have caused.
Dec 11, 17:16 PST
Identified - We are currently investigating an issue causing errors for users of the FNF (Fidelity National Financial) integration.

Customers may experience intermittent failures when attempting to fetch agents, issue policies, or generate CPLs. Our team is actively working with FNF to identify the root cause and will provide another update as soon as more information is available.
Dec 11, 12:12 PST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Underwriter Integrations Service Degradation
Resolved - The issue affecting the integrations has been resolved. We apologize for the inconvenience this caused.

The temporary disruption has subsided, and users should now be able to use the integration to fetch agents, issue policies, and generate CPLs without issue.
Dec 8, 15:23 PST
Monitoring - The issue affecting the integrations has been resolved. The temporary disruption has subsided, and users should now be able to use the integration to fetch agents, issue policies, and generate CPLs without issue.

We are monitoring that this has fully resolved for our users.
Dec 8, 13:35 PST
Investigating - We are currently investigating an issue causing errors for users of certain Underwriter integrations.

Customers may experience intermittent failures when attempting to calculate rates, fetch agents, issue policies, or generate CPLs. Our team is actively working with to identify the root cause and will provide another update as soon as more information is available.
Dec 8, 13:19 PST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage