Service

status

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Qualia API
Qualia Assure
Qualia Clear
Qualia Connect
Qualia Core
Fedex
UPS
Simplifile
Qualia Marketplace
Qualia Shield
Bank Account Verification
Bank Wire Integration
Check Image Upload
ID Verification
Documents
Email
SMS Messaging
Underwriter Integrations
Advocus
Agents National
Alliant
American Eagle
AmTrust
CATIC
Conestoga
Doma
Fidelity Family
First American
FNTI
Impact
Investors
Lighthouse
National Consumer
Old Republic
Pulsar
RATIC
Security Title
Southwest Land
Stewart
Title Resources
Westcor
WFG
Worth National

Legend

  • Operational
  • Service Degradation
  • Outage

All Systems Operational

Qualia API Operational
Qualia Assure Operational
Qualia Clear Operational
Qualia Connect Operational
Qualia Core Operational
FedEx Operational
UPS Operational
Simplifile Operational
Qualia Marketplace Operational
Qualia Shield Operational
Bank Account Verification Operational
Bank Wire Integration Operational
Check Image Upload Operational
ID Verification Operational
Documents Operational
Email Operational
SMS Messaging Operational
Underwriter Integrations Operational
Advocus Operational
Agents National Operational
Alliant Operational
American Eagle Operational
AmTrust Operational
CATIC Operational
Conestoga Operational
Doma Operational
Fidelity Family Operational
First American Operational
FNTI Operational
Impact (coming soon!) Operational
Investors Operational
Lighthouse Operational
National Consumer Operational
Old Republic Operational
Pulsar Operational
RATIC Operational
Security Title Operational
Southwest Land Operational
Stewart Operational
Title Resources Operational
Westcor Operational
WFG Operational
Worth National Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 28, 2026

No incidents reported today.

May 27, 2026
Resolved - The slowness affecting the platform has been fully resolved. We appreciate your patience.
May 27, 21:18 PDT
Monitoring - The performance slowness affecting the platform following a recent deployment has been fully resolved. Response times have returned to normal operating levels across all accounts. We have verified system stability and will continue to monitor performance closely. We apologize for the inconvenience and appreciate your patience.
May 27, 09:29 PDT
Investigating - We are currently investigating reports of performance slowness within the platform following a recent deployment. This issue appears to be localized and is affecting a small subset of users who may experience delayed load times. Our engineering team is actively working to restore standard performance levels, and we will provide updates as they become available.
May 27, 06:55 PDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Resolved - The issues affecting Qualia Marketplace have been fully resolved. Users can now successfully place vendor orders and import data back into files without encountering errors. We have verified system stability and will continue to monitor performance. We apologize for the inconvenience and appreciate your patience.
May 22, 09:16 PDT
Investigating - We are currently investigating reports of technical issues within Qualia Marketplace. Users may experience errors or failures when placing new vendor orders or attempting to import transaction data back into files. Our engineering team is actively working to pinpoint the cause and restore full functionality. We will provide additional updates as soon as they become available.
May 22, 07:26 PDT
May 21, 2026

No incidents reported.

May 20, 2026
Resolved - This incident has been resolved.
May 20, 08:01 PDT
Update - The issues affecting the Fidelity Family integration have been fully resolved. Functions such as CPL and policy issuance are processing normally. We, alongside our partner, have verified system stability and will continue to ensure optimal performance. We apologize for the inconvenience and appreciate your patience throughout this process.
May 20, 08:00 PDT
Investigating - We are actively investigating reports of technical difficulties affecting the Fidelity Family integration. Our team is working closely with Fidelity to identify the cause and restore full functionality as quickly as possible. We apologize for the inconvenience and will provide further updates as they become available.
May 20, 06:40 PDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Resolved - This incident has been resolved. Thank you for your patience while we worked to resolve this.
May 15, 12:32 PDT
Monitoring - Thank you for patience. Our team has deployed a fix and we are seeing ID Verification submissions being fulfilled.

We are monitoring and will resolve shortly.

May 15, 11:23 PDT
Investigating - We are currently investigating reports of issues with ID verification requests within Qualia Shield. Users may encounter errors or delays when attempting to initiate or complete the ID verification process. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
May 15, 07:54 PDT
May 14, 2026

No incidents reported.