Service

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Qualia API
Qualia Assure
Qualia Clear
Qualia Connect
Qualia Core
Fedex
UPS
Simplifile
Qualia Marketplace
Qualia Shield
Bank Account Verification
Bank Wire Integration
Check Image Upload
ID Verification
Documents
Email
SMS Messaging
Underwriter Integrations
Advocus
Agents National
Alliant
American Eagle
AmTrust
CATIC
Conestoga
Doma
Fidelity Family
First American
FNTI
Impact
Investors
Lighthouse
National Consumer
Old Republic
Pulsar
RATIC
Security Title
Southwest Land
Stewart
Title Resources
Westcor
WFG
Worth National

Legend

  • Operational
  • Service Degradation
  • Outage

Google Cloud Service Disruption Impacting Qualia Services

Incident Report for Qualia - Official

Resolved

The issues related to the Google Cloud service disruption have been resolved. All impacted services, including identity verification and email sending for synced accounts, are now fully operational. We appreciate your patience and apologize for any inconvenience this disruption may have caused.
Posted Jun 13, 2025 - 06:14 PDT

Monitoring

We are seeing signs of recovery following the earlier disruption from Google Cloud. Users should now be able to complete identity verification and send emails from synced Gmail accounts. Our team is continuing to monitor the situation closely to ensure full stability. Thank you for your continued patience.
Posted Jun 12, 2025 - 14:53 PDT

Identified

Our team has identified that a service disruption with Google Cloud is impacting multiple Qualia services.

Users may experience sporadic failures with identity verification and issues sending emails from Gmail synced accounts. Our teams are closely monitoring Google Cloud's status for recovery and will post updates as they become available.
Posted Jun 12, 2025 - 12:03 PDT
This incident affected: ID Verification and Email.