The issues related to the Google Cloud service disruption have been resolved. All impacted services, including identity verification and email sending for synced accounts, are now fully operational. We appreciate your patience and apologize for any inconvenience this disruption may have caused.
Posted Jun 13, 2025 - 06:14 PDT
Monitoring
We are seeing signs of recovery following the earlier disruption from Google Cloud. Users should now be able to complete identity verification and send emails from synced Gmail accounts. Our team is continuing to monitor the situation closely to ensure full stability. Thank you for your continued patience.
Posted Jun 12, 2025 - 14:53 PDT
Identified
Our team has identified that a service disruption with Google Cloud is impacting multiple Qualia services.
Users may experience sporadic failures with identity verification and issues sending emails from Gmail synced accounts. Our teams are closely monitoring Google Cloud's status for recovery and will post updates as they become available.
Posted Jun 12, 2025 - 12:03 PDT
This incident affected: ID Verification and Email.