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Legend
- Operational
- Service Degradation
- Outage
Fidelity Family Integration Issues
Incident
Report for Qualia - Official
Resolved
This incident has been resolved.
Update
The issues affecting the Fidelity Family integration have been fully resolved. Functions such as CPL and policy issuance are processing normally. We, alongside our partner, have verified system stability and will continue to ensure optimal performance. We apologize for the inconvenience and appreciate your patience throughout this process.
Investigating
We are actively investigating reports of technical difficulties affecting the Fidelity Family integration. Our team is working closely with Fidelity to identify the cause and restore full functionality as quickly as possible. We apologize for the inconvenience and will provide further updates as they become available.
This incident affected: Fidelity Family.