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Qualia API
Qualia Assure
Qualia Clear
Qualia Connect
Qualia Core
Fedex
UPS
Simplifile
Qualia Marketplace
Qualia Shield
Bank Account Verification
Bank Wire Integration
Check Image Upload
ID Verification
Documents
Email
SMS Messaging
Underwriter Integrations
Advocus
Agents National
Alliant
American Eagle
AmTrust
CATIC
Conestoga
Doma
Fidelity Family
First American
FNTI
Impact
Investors
Lighthouse
National Consumer
Old Republic
Pulsar
RATIC
Security Title
Southwest Land
Stewart
Title Resources
Westcor
WFG
Worth National

Legend

  • Operational
  • Service Degradation
  • Outage

ID Verification Service Degradation

Incident Report for Qualia - Official

Resolved

This incident has been resolved. Thank you for your patience while we worked to resolve this.
Posted May 15, 2026 - 12:32 PDT

Monitoring

Thank you for patience. Our team has deployed a fix and we are seeing ID Verification submissions being fulfilled.

We are monitoring and will resolve shortly.
Posted May 15, 2026 - 11:23 PDT

Investigating

We are currently investigating reports of issues with ID verification requests within Qualia Shield. Users may encounter errors or delays when attempting to initiate or complete the ID verification process. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
Posted May 15, 2026 - 07:54 PDT
This incident affected: Qualia Shield.